Advantage Tent Fittings manufactures and distributes components for military tents including poles, tent stakes, sewn and sealed vinyl products, tiedowns and fasteners. They sell in high volumes to the US government and they manufacture tent poles and stakes made to meet the specific requirements of their sales to the military. Additionally, they make components for historical reenactment tents and provide private label industrial sewing solutions including components used in fire service, hazmat and first responder applications.
The Challenge
Prior to using Cloudfy, the company lacked a B2B ecommerce platform, instead using an online catalog where their customers could view their product selection, but they were unable to purchase the items online. This made for an inefficient ordering process for their customers and for their sales team who had to manually process all the incoming orders.
They struggled to find a B2B checkout solution that could accommodate their unique shipping requirements. Because of the oversized dimensions of some of the items they sell, their shipping process was quite complex. For example, oversized items like tent poles ship separately from other components, which leads to complicated multi-package shipping calculations.
The Solution
Cloudfy offered an out-of-the-box software solution to digitally transforming their B2B ordering process.
To address their shipping issues, Cloudfy integrated their checkout process with ShipperHQ, a software that acts as a hub to different shipping service providers and calculates the different delivery options available. It then populates the customer’s checkout with the shipping methods available and presents real time shipping rate calculations right.
Furthermore, their sales ordering process is made more efficient by integrating their website with their SAP B1 ERP. This connectivity gives the customer the ability to login to see all their previous order history, view their unique wholesale pricing, edit their customer profile, and more.
Are you looking for similar features to digitally transform your B2B ordering process? If so, contact us now to request your free demo of Cloudfy.
