Hotlines, a prominent distributor and wholesaler of cycling goods, part of the Wiggle CRC / Chain Reaction group, has selected Cloudfy as their B2B ecommerce platform for global distribution. Their extensive product range includes bikes, sportswear, cycling wellness, and more. With a focus on prebuilt features, and seamless integration with Oracle Fusion Cloud ERP and Fluent Commerce, Hotlines sought a comprehensive B2B ecommerce solution to elevate their operations.
Products
- Products: B2B Ecommerce Platform,
- Integration: Oracle Fusion Cloud ERP, Akeneo Product Cloud, Fluent Commerce and LogicInfo
- Features: Inventory & Logistics, Product/Service Catalogue, Sales Order Management, Marketing and Promotions, Payment System, Ecommerce Automation, Customer Experience, Business Administration, Security and Privacy.
The Challenge
- Hotlines is the B2B arm for Wiggle CRC , the Organisation has a programme to update the IT infostructure replacing all Key systems with Oracle Fusion Cloud ERP, Akeneo Product Cloud, Fluent Commerce and LogicInfo
The Solution
Hotlines opted for Cloudfy as their Enterprise B2B Ecommerce Platform. In an increasingly complex environment, Cloudfy’s tailored solution revolutionized global wholesaling operations. This transformation enabled seamless transactions, enriched customer experiences, and spurred exponential growth.
Cloudfy is One-Stop Solution for Hotlines provided a secure B2B ecommerce platform with robust B2B features. Cloudfy manages the connectivity between Oracle Fusion Cloud ERP, Akeneo Product Cloud, Fluent Commerce and LogicInfo giving high levels of automation while allowing Hotlines visibility
Cloudfy Modules Used
- B2B Ecommerce Portal
- ERP Integrations: Oracle Fusion Cloud ERP
- Payment Gateway Integration: Adyen
- Warehouse Management Integration: Fluent Commerce
- Billing & Credit Control
- Pricing Solution
- Content Management System
- One Step checkout
- Avalara for Tax Reporting
- Akeneo for Data Enrichment
- SMTP for Real-Time Communication
- API Integration for sales Data
Results
- Fully functional B2B ecommerce website with seamless navigation.
- Enhanced integration capabilities to support complex requirements.
- Successful implementation of change requests and enhancements.
- Efficient system operation, smooth transitions, and optimal performance.
- Detailed documentation of integrations, changes, and processes.
Cloudfy’s tailored B2B ecommerce platform empowered Hotlines to overcome challenges, streamline operations, and achieve unprecedented growth. Agile strategies, strategic features, and comprehensive integrations played a pivotal role in this success story.