NAO Global Health supplies veterinary, medical, surgical, laboratory products, and safety clothing and equipment. It services US federal, state, and municipal governments. Its goals are to improve access to innovative medical and health technologies around the world and to deliver social good.
The company is proud of its commitment to the highest quality products, equipment and supplies. It offers cost-effective prices to improve healthcare delivery and aims to provide exceptional customer service.
NAO Global chose Cloudfy’s purpose designed business to business (B2B) ecommerce platform for its new online sales channel. It’s ideal for complex sales in the pharmaceutical, medical and healthcare sectors.
Products
Solution: B2B online customer self-service
Integration: Quickbooks Enterprise
Features: Multi-user accounts
The Challenge
NAO Global wanted to work with a B2B ecommerce platform provider with specialist experience in the medical and pharmaceutical sectors. Based in Houston, Texas, the company needed a US-based solution partner who understood the national market.
Seamless integration with their Quickbooks Enterprise software was a key requirement. Their site had to handle multiple supplier feeds and offer competitive pricing. Powerful search tools, product traceability and batch tracking were essential for compliance and high quality customer experiences.
Our Approach
The company’s B2B ecommerce solution simplified inventory management and streamlined access control for restricted catalogs and products. It can display both standard and contract pricing, according to customer status. Automated workflows also reduce administration for multi-user accounts across multiple locations.
Cloudfy’s pre-built integrations meant implementation was fast and efficient. Data flows seamlessly between the ecommerce site, the warehouse management system and Quickbooks Enterprise.
Cloudfy worked closely with Intuit Quickbooks’ approved developer for inventory and order management solutions, Acctivate. Together we provided seamless end-to-end ordering for NAO Global Health’s customers. They can access real time product, stock and order information from their simple user login.
Quickbooks Enterprise integration
The QuickBooks Enterprise ERP system is popular as a central hub for payroll and accounting data. In many cases businesses also use it to store customer records and product data. It simplifies management of product images, attributes, category mapping and custom data fields. It’s easy to set job queue triggers and create standard and customized workflows.
Cloudfy’s Quickbooks Enterprise connector allows you to synchronize pricing, inventory and product information with customer order histories. Your customers can view your catalog, place orders, and access and pay invoices online. It’s an ideal tool for customer online self-service, reducing administration and saving resources and time. You can free up your team to concentrate on other business operations.
Results
NAO global Health simplified online ordering and payments with a single integrated solution. Customers can place complex online orders quickly and reorder efficiently.
Find out how to simplify customer ordering in the medical, pharmaceutical and healthcare sectors with online self-service from Cloudfy.
If you’re looking for a feature-rich, turn-key B2B ecommerce solution with deep ERP integration, contact us now to request your free demo of Cloudfy.
