Best-In-Class B2B Ordering Portal for Pharmaceutical Industry
Business to business (B2B) ecommerce solves many of the challenges you face in the pharmaceuticals sector.
Complex regulations, security and supply chain challenges all add to your administrative burden. You can automate workflows to speed up your order to cash process and improve customer experiences.
Cloudfy is a B2B ecommerce platform purpose designed for complex high volume sales. As a software as a service (SaaS) solution, it streamlines and simplifies your operations. Cloudfy helps you improve efficiency and visibility across your supply chain. With pre-built integrations for leading enterprise (ERP) systems like SAP, NetSuite and Microsoft Dynamics, implementation is fast and cost effective.
With easy to use online catalogs and self-service tools you help your customers select and order their pharmaceutical products. It’s easy to maintain high quality product information, specifications and technical data, ready to view and download. By providing comprehensive e-procurement solutions your customers benefit from fast and reliable automated processes and accurate inventory information and pricing.
Important in-person relationships are strengthened when your field sales representatives can take orders efficiently with a powerful mobile app. For restricted products you can manage serialized stock licenses, enforce quantity limits, and prevent purchases of specific product combinations.
Your B2B ecommerce solution for the pharmaceuticals sector
Challenges across the pharmaceutical sector include materials and skills shortages, cybercrime and economic uncertainty. The latest B2B ecommerce technology helps you manage strict regulation requirements securely and efficiently.
Across the sector, manufacturers, distributors and dispensers are all looking for better ways to share information and improve collaboration. Advanced digital connectivity improves processes, helping to prevent bottlenecks and minimize errors and risks.
Key features to simplify, save and scale your pharmaceuticals business
Large catalog management
Your pharmaceutical product and service catalog is probably large and detailed, with many possible customer options and variations. Accurate product information, high quality images and downloadable documentation improve customer experiences.
Inventory management
Your customers rely on accurate stock information. Effective inventory management helps you manage supply chain challenges and minimize out of stock ordering. With B2B ecommerce-ERP integration your inventory counts automatically update in near real time, keeping your stock-sensitive customers informed.
Fulfillment and shipping
With the right online tools your fulfillment and shipping processes are more streamlined and efficient. Connectors for your preferred third-party software allow you to integrate real-time shipping calculations directly into your online purchasing process. Unique license numbers automatically assigned to orders improve tracking.
Direct to consumer sales
Direct to consumer (D2C) sales of non-prescription products provide a valuable additional revenue stream for your business. It’s easy to share some or all of your catalog online with retail prices and a guest checkout. Your trade customers can still see their own contracted prices and tailored catalog when they log in. You can manage it all from your administration dashboard.
International sales
Modern pharmaceutical sales are a global concern. With a scalable and flexible ecommerce platform like Cloudfy you can sell anywhere in the world. You can customize your site for different audiences and help customers buy your products using their preferred languages and currencies. You can also accommodate national and regional payment preferences.
Subscription ordering
Subscription ordering simplifies regular repeat ordering for your customers and your administration team. Once the frequency, duration and quantities are set up everything runs smoothly. If shipments require approval before they’re dispatched you can simply send an automated reminder to your customers.
FEATURED CASE STUDY
Abbott Laboratories worked in partnership with the UK’s National Health Service (NHS) to supply a diabetes monitoring product to patients. An online ordering portal was needed for NHS doctors and nurses and their patients. Cloudfy was chosen as a scalable solution to meet the partnership’s complex requirements.
Patients now benefit from regular repeat deliveries that help them manage their condition while the NHS controls ordering and fulfillment.
