Miriad are a leading wholesale distributor to the UK caravan and motor-home industry, in operation for over 35 years. Supplying a large number of customers in the UK and Ireland and facing increased competition online, they turned to Cloudfy.
The Challenge
Miriad Products approached Cloudfy to find a solution for their aging SAP portal. Requiring modernization to support their ongoing growth objectives to deliver a modern ordering experience for their expanding customer base. Among the key requirements, Miriad required a B2B Ecommerce solution with seamless integration with SAP B1 Hana. Miriad stressed the need for SAP Business One to remain the core business system, ‘one version of the truth’, driving a B2B Ecommerce portal. Customers should be able to place orders, download product information, start returns requests, download price lists and stay up to date with the latest product releases.
Our Approach
Having reviewed the market, Miriad chose Cloudfy B2B Ecommerce due to its flexible and extensive B2B Ecommerce functionality, alongside Cloudfy SAP Business One Hana Advanced Integration offering full SAP integration across all transactional documents.
The Cloudfy team worked very closely with the Miriad marketing team who led the project. Cloudfy delivered a responsive design meeting Miriad’s brand guidelines. The Miriad team were so positive about the final design experience they replaced the main Miriad Products website with Cloudfy; this allowed Miriad to reduce complexity and have a single CMS to manage both the static web content and the B2B Ecommerce platform.
From a transactional perspective Cloudfy SAP Business One Hana Advanced Integration allowed Miriad to synchronize all key customer and product data, extending to offer a client payment portal and Aged Debt management. The overall solution provided Miriad Customers with a modern B2B ecommerce portal providing all the information they required to order and manage their account 24/7. Cloudfy SaaS B2B Ecommerce receives continual updates and new functionality keeping Miriad Products on the cutting edge of B2B Ecommerce.
If you’re looking for a feature-rich, turn-key B2B ecommerce software with ERP integration, contact us now to request your free Cloudfy demo.
