Cloudfy B2B Ecommerce Software
AI-powered B2B ecommerce that plays by your rules
Built for manufacturers, wholesalers and distributors. Cloudfy AI already knows your ERP pricing, your customer catalogs and your approval flows. So every answer, order and recommendation is one you’d happily sign off yourself.
What is Cloudfy AI?
Cloudfy AI is a set of AI tools built into the Cloudfy B2B ecommerce platform for manufacturers, wholesalers and distributors. It helps your buyers find products and place orders, turns PDF and email purchase orders into live orders, and gives your team instant answers about revenue and customers. It runs on Microsoft Azure and uses your real-time ERP pricing and catalog rules.
Your B2B team deserves better than re-keying orders
Most B2B businesses still run on inboxes, spreadsheets and phone calls. Your people are brilliant. They just spend too much time on work a machine should do.
Orders arrive as PDFs and emails
Someone types every line into your ERP, and mistakes slip through.
Buyers can't find what they need
Big catalogs and product codes send them straight to the phone.
Your sales team is stuck on admin
Less time with customers means fewer reorders and missed cross-sells.
Answers take days
Who’s slowing down? What should they reorder? The data is there, but it’s buried in reports.
Smart AI that never goes off-script
Cloudfy has always been ERP-first. Our AI is too.
Every price is the right price
Cloudfy AI uses each customer’s live ERP pricing, contracts and catalog permissions. Buyers only see and order what they’re entitled to, at the price you agreed.
The same smart answers, wherever you sell
Your portal, your Customer App and your Sales Agent App all share the same AI. So buyers, reps and your back office get the same answers.
Switch on what you need
Turn each AI module on or off. Keep a person in the loop for orders and approvals. Your permissions apply to the AI too.
It’s still your business, your rules and your customer relationships. We’ve just made them faster.
Make ordering feel effortless for your customers
- AI Customer Agent
Your best sales assistant, available 24/7
Buyers ask in plain language and the right products land in their basket. Fewer calls to your team, faster orders for them.
- AI Search & Merchandise
Buyers find it first time
Search that understands typos, synonyms and what buyers mean. Each customer sees the right products and offers, within their catalog.
- AI Smart Order
Emailed POs become orders in minutes
Upload a PDF, email or photo of a purchase order. Cloudfy AI reads it, matches every line to your SKUs and customer pricing, and creates a draft order for a quick check. No re-keying.
- Procurement CoPilot
Make buying from you the easy choice
Help your customers' purchasing teams plan reorders, stay within budget and approval rules, and never run out of what they need.
Give your team time back, and answers on tap
- AI PIM
Product content in clicks, not weeks
Clear, consistent descriptions across thousands of SKUs. New ranges go online faster, and buyers (and search engines) find them.
- Revenue Intelligence
Spot growth before your competitors do
Ask a question in plain language and get an answer. Who's buying less? What should they reorder? Where's the cross-sell? No exports, no spreadsheets.
- Customer Health & Retention
Keep your best customers buying
See early signs that an account is slowing down, so your sales team can step in before the revenue walks away.
Ready for the AI agents that will buy from you
Your customers are starting to use AI agents to research and buy. Agent UCP connects your Cloudfy store to the Universal Commerce Protocol, the open standard backed by Google that lets AI agents discover products and place orders.
Be found
Show up when a buyer’s AI agent goes looking for suppliers like you.
Stay in control
Agents see the same customer pricing, stock and rules as your portal. Nothing more.
Get there first
Few mid-market B2B platforms are ready for agentic commerce yet. Be the supplier that is.
From emailed PO to ERP order, without the typing
Here’s how AI Smart Order handles a typical Monday morning purchase order.
A PO lands
Your customer emails a PDF, or uploads it to your portal.
Cloudfy AI reads it
It picks out the customer, product codes, quantities and delivery details.
It checks your rules
Every line is matched to your SKUs, the customer's ERP pricing and their catalog.
Your team takes a quick look
Anything unusual is flagged, like a discontinued item or a price mismatch.
Approved and synced
The order goes straight into your ERP, just like any other Cloudfy order.
Good news, IT: your data stays yours
Cloudfy AI is built to pass your IT and Finance teams’ toughest questions.
- Built on Microsoft Azure. Cloudfy AI runs on Azure Machine Learning, the same trusted cloud behind Dynamics 365.
- Never used for training. Your customer data, pricing and orders are never used to train AI models.
- Always up to date. The AI works from your live ERP data, so answers reflect today's prices and stock.
- Your permissions apply. The AI only sees and shows what each user is allowed to access.
- You choose what's on. Switch each module on or off, and keep people in the loop for approvals.
Trusted with complex B2B ordering
"Cloudfy delivered their B2B Ecommerce platform fully integrated with our global distribution systems in under 8 weeks."UPS Healthcare
"We're nearing £4.5 million in sales this year, compared to £2 million before Cloudfy. Customers really like the new interface, it makes ordering so much easier for them."Finance Director, Bonnington Plastics
Cloudfy AI questions, answered
How do I get started with Cloudfy AI?
Talk to our team. We'll look at your ERP, your catalog and the way you trade, and show you where Cloudfy AI fits your roadmap.
Will AI change my catalog, pricing or workflows?
No. Cloudfy AI sits on top of your existing Cloudfy setup. Your catalog structure, ERP pricing and workflows stay exactly as they are.
Is Cloudfy AI suitable for manufacturers with large catalogs?
Yes. AI Search & Merchandise and AI PIM are designed for catalogs with thousands of SKUs, product codes and customer-specific ranges.
What is AI Smart Order?
AI Smart Order reads purchase orders sent as PDFs, emails or images, matches each line to your products and customer pricing, and creates a draft order for your team to approve.
What is conversational commerce in B2B?
It means buyers order by asking in plain language, like they would with a sales rep, instead of browsing categories or remembering product codes. The AI Customer Agent brings this to your portal.
How does AI improve product discoverability?
AI Search & Merchandise understands what buyers mean, and AI PIM gives every product a clear, complete description. Both help buyers find products in your portal and through search engines.
Is my data secure, and is it used to train AI?
Cloudfy AI runs on Microsoft Azure Machine Learning. Your data is never used to train AI models, and your existing user permissions apply to everything the AI does.
Does Cloudfy AI use my customer-specific pricing?
Yes. It uses each customer's live ERP pricing, contracts and catalog permissions, so every answer and order is accurate for that customer.
Is Cloudfy AI included in my Cloudfy license?
Cloudfy AI is an add-on, priced separately from the Cloudfy platform. Book a demo and we'll talk you through the options.
Do I have to use every AI module?
No. Each module can be switched on or off, so you can start with what matters most and add more over time.
What is Agent UCP?
Agent UCP connects your Cloudfy store to the Universal Commerce Protocol, an open standard that lets AI shopping agents find your products and place orders using your rules and pricing.
Complex B2B welcome. Now with AI that gets it.
See where Cloudfy AI fits your business.
Tell us about your ERP, your customers and the way you trade. We’ll show you what Cloudfy AI can do for you, and we’ll take it from there.
Syncs with SAP, Dynamics 365, Sage, NetSuite and more.